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Please visit our <a href="https://help.godzilla.com/en-US/ne-delayed-item-list-305981" rel="noopener noreferrer" target="_blank">delayed item list</a> for new estimated ship dates.

Please visit our delayed item list for new estimated ship dates.

My pre-order was delayed. How do I find the new date?

Pre-Orders

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How long does it take for my order to ship?

How do I change my shipping address?

Why does the Godzilla Store no longer ship to Canada?

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My item was damaged or defective. What do I do?

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I believe my order was lost in transit, what should I do?

Orders

Delayed Item List

Are pre-order release dates accurate?

The release date on the product page has passed and I still haven't received my product. What happened?

When will you charge me for pre-orders?

Can I cancel my pre-order?

What is your delayed item policy?

The pre-order window has closed. Can I still purchase it?

What's your return policy?

My damaged arrived damaged/defective. What do I do?

Can I exchange my item?

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Do you offer gift cards?

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My pre-order was delayed. How do I find the new date?Updated 2 months ago